Services

Practical support, stronger security, and technology that helps your business keep moving.

Explore our services

  1. MS-100 Managed IT & Help Desk

    Monitoring, patching, day-to-day user support

  2. MS-200 Microsoft 365

    Administration, migration, licensing admin, mailbox and file support

  3. MS-300 Backup & Recovery

    Business continuity, data protection and recovery planning

  4. MS-400 Cybersecurity

    Protection for people, devices, accounts and business data

  5. DO-100–400 DevOps & Cloud Automation

    Deployment automation, cloud cost, infrastructure and monitoring

MS-100

Managed IT & Help Desk

Monitoring, patching, day-to-day user support

What we help with

  • Keep employees productive with responsive help for everyday technology problems.
  • Spot and address preventable issues before they become a larger interruption.
  • Keep devices, access, and technology needs organized as the business changes.
  • Coordinate with technology vendors so your team is not stuck between providers.
  • Plan improvements before aging systems become urgent business problems.

How we work with you

  1. 01

    Learn the people, locations, and business systems that need support.

  2. 02

    Create a clear route for questions, issues, and planned changes.

  3. 03

    Maintain an organized record of the environment as it evolves.

This may be the right conversation if…

  • Employees lose time to recurring technology problems.
  • No one has clear ownership of vendors, devices, or day-to-day IT decisions.
  • Growth, new hires, or another location is making support harder to coordinate.

What better looks like

  • A dependable place for employees to ask for help.
  • Fewer preventable interruptions and less technology guesswork.
  • A more organized environment that can grow with the business.
MS-200

Microsoft 365

Administration, migration, licensing admin, mailbox and file support

What we help with

  • Help employees work securely across email, files, meetings, and shared information.
  • Make onboarding, role changes, and offboarding easier to manage.
  • Plan migrations and improvements around the way your team works.
  • Organize permissions so the right people can reach the right information.
  • Help teams collaborate across office, hybrid, and remote work.

How we work with you

  1. 01

    Understand how information moves through your organization today.

  2. 02

    Plan migrations and changes around business continuity and employee adoption.

  3. 03

    Provide ongoing administration as people and priorities change.

This may be the right conversation if…

  • Email, files, meetings, or permissions have become difficult to manage.
  • Onboarding and offboarding depend on a different checklist every time.
  • The business is preparing for a migration, consolidation, or more flexible work.

What better looks like

  • Simpler collaboration across office, hybrid, and remote teams.
  • More consistent access as employees join, change roles, or leave.
  • A Microsoft 365 environment aligned with how the business actually works.
MS-300

Backup & Recovery

Business continuity, data protection and recovery planning

What we help with

  • Protect the business information your team depends on.
  • Prepare for disruptions so important work can resume with less uncertainty.
  • Give your business a clear path forward when data is lost, damaged, or held for ransom.
  • Align continuity planning with the systems that matter most to operations.
  • Keep recovery priorities current as the company and its information change.

How we work with you

  1. 01

    Identify the information and systems that are essential to the business.

  2. 02

    Agree on recovery priorities and responsibilities before an interruption.

  3. 03

    Guide the response when important information becomes unavailable.

This may be the right conversation if…

  • Leadership is unsure what would happen after data loss or a major interruption.
  • Critical information is spread across devices, cloud services, and shared locations.
  • Recovery priorities have not kept pace with changes in the business.

What better looks like

  • Clearer recovery priorities tied to essential business operations.
  • Less uncertainty when important information becomes unavailable.
  • Continuity planning that stays connected to business change.
MS-400

Cybersecurity

Protection for people, devices, accounts and business data

What we help with

  • Strengthen employee sign-ins and access to sensitive business information.
  • Protect company devices against malware, ransomware, and other common attacks.
  • Reduce phishing risk and help employees recognize suspicious messages.
  • Remove access promptly when roles change or an employee leaves.
  • Respond to security concerns with clear priorities and practical next steps.

How we work with you

  1. 01

    Review risk across people, accounts, devices, email, and business information.

  2. 02

    Build security into onboarding, offboarding, and everyday technology decisions.

  3. 03

    Help employees understand threats and know what to do when something looks wrong.

This may be the right conversation if…

  • Phishing, account compromise, ransomware, or employee access is a growing concern.
  • Security decisions are being made one tool or emergency at a time.
  • Leadership wants practical risk reduction without making work harder.

What better looks like

  • Stronger protection around people, accounts, devices, and information.
  • Security built into everyday IT decisions and employee changes.
  • A clearer response when suspicious activity or a security concern appears.
SEC. DO

DevOps & Cloud Automation

Make software delivery simpler and more reliable. We help businesses improve how applications are deployed, maintained, and supported — from reducing manual release work to organizing cloud environments — working alongside your developers and IT team.

DO-100

Deployment Automation

Make releases easier to repeat and easier to manage. We help automate the steps between a code change and a production deployment, with checks and a clear process for releasing updates and rolling back when needed.

Deployments are manual, inconsistent, or depend on one person.

  • Azure DevOps
  • Jenkins
  • Docker
DO-200

Cloud Cost Optimization

Understand where your cloud budget is going. We review usage and spending, identify resources that may be oversized or no longer needed, and help put practical cost controls in place without losing sight of performance.

Bills are rising, resources sit unused, or nobody owns the spending.

  • AWS
  • Microsoft Azure
  • Google Cloud
DO-300

Cloud Setup & Infrastructure Automation

Give your applications a consistent place to run. We help set up and organize cloud environments, automate repeatable infrastructure changes, and document how everything fits together so future updates are easier to manage.

A new application launch, environments that drift, or infrastructure kept alive by undocumented manual changes.

  • Terraform
  • Ansible
DO-400

Application Monitoring & Reliability

Get a clearer view of application health. We help bring useful monitoring and alerts together, reduce unnecessary noise, and document the steps your team can take when something needs attention.

Users find the problems first, alerts get ignored, or troubleshooting starts from scratch every time.

  • Amazon CloudWatch
  • Azure Monitor
  • Google Cloud Monitoring

A practical path from assessment to ongoing support

  1. 01
    Understand

    We review your applications, current workflow, and the issues slowing your team down.

  2. 02
    Plan

    We agree the priorities, scope, responsibilities, and what a successful result looks like.

  3. 03
    Improve

    We implement the agreed changes and validate them with your team.

  4. 04
    Document

    We provide clear operating notes and walk your team through the updated process.

  5. 05
    Support

    Where ongoing help is needed, we agree how maintenance, troubleshooting, and future improvements are handled.

Tools and platforms for your delivery workflow

We build around your applications, cloud environment, and existing workflows, with the tools chosen to fit the work rather than deployed as a set.

Automation and infrastructure

Terraform
Define and manage cloud infrastructure through repeatable, version-controlled configuration.
Ansible
Automate system configuration and routine operational tasks to keep environments consistent.

Delivery and containers

Docker
Package applications and their dependencies into containers for consistent development and deployment.
Azure DevOps (ADO)
Organize code and automate build, test, and release workflows with Azure Repos and Azure Pipelines.
Jenkins
Build and maintain automated pipelines for software builds, testing, and deployment.

Cloud platforms

Amazon Web Services
Set up, automate, and organize application environments on AWS, with the services agreed around your workload.
Microsoft Azure
Build and organize Azure environments alongside the Microsoft 365 administration we already handle.
Google Cloud
Configure and automate application environments on Google Cloud where that is where your workload lives.

Monitoring

Amazon CloudWatch
Monitor AWS applications and resources with metrics, logs, dashboards, and alarms.
Azure Monitor, including Application Insights
Watch Azure resources and application performance to investigate errors and service issues.
Google Cloud Monitoring and Logging
Track application and infrastructure health and investigate logs in Google Cloud.
Not sure which you need Ask us